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Class Cancellation Information
When questionable weather is predicted, instructors will contact students by phone or email. Cancellations will be made by, if not before:
6:30 am for 8 am classes
7:30 am for 9 am/early afternoon classes
2:30 pm for late afternoon/evening classes
If unsure, please contact your instructor. If you cannot get in touch with your instructor, then please email Registrars at registration@pcotc.org.
Online Registration: www.pcotc.org/registration
Late registrations: To register or to check class availability after on-line registration closed or for help registering, email: registration@pcotc.org. Must be fully registered to attend class. Instructors unable to accept applications /payment. PCOTC reserves the right to deny entry/application to classes to any person/dog for any reason.
Volunteer Rates: available only to PCOTC Volunteer Members who have satisfied the required number of volunteer hours.
Multiple Class Discount: available only to Volunteer Members. There is a discount for the 3rd, 4th, 5th, etc, classes as follows: volunteer rates for each class and then 11% off total for 3 classes, 16% off total for 4 classes, 20% off total for 5 classes and 22% for 6 or more classes. The discount cannot be applied to classes running for 4 or less weeks. To qualify the same handler must register in all their classes at the same time and in the same session.
New Volunteer Members activate your account BEFORE registration opens by emailing: registration@pcotc.org
Class Refund Policy: If Registrars are notified of cancellation prior to the meeting of the first class, a 100% refund or class credit will be issued, in accordance with the original method of payment. After the first class, but before the second class, students may drop-out and will receive credit on their PCOTC account for the full value of the remaining classes. Should a refund be requested, refunds will only be issued by check for 50% of the value of the remaining classes. Transfers are permitted during the first week of class only. There is no pro-rating for students joining after classes have begun. After the second class no refunds or credits will be issued unless for medical reasons, with appropriate documentation from a doctor or veterinarian.
In the event that the drop-out or transfer of a student from a class places the number of students in that class below the minimum required, the instructor will try to place the remaining students in an equivalent class. If that is not possible, the class will run with the remaining students Class credits must be used within 6 months of issue.
Rescue/ Shelter Dog Adoption: Within 12 months of adoption PCOTC offers a $50 class credit. BEFORE registering for class, please contact the Registrars at registration@pcotc.org with a copy of your adoption agreement in order for the credit to be applied to the adopted dog's account for use in your first class. The class credit must be used within 6 months of being issued.
Drop-ins: Require advance notice & permission from instructor - contact instructor or leave a message @ (914) 269-8550. Drop-in fees are posted on the wall next to the office.